Already using our software? Reach the support team on WhatsApp, by phone or through a remote session, and we will help you get back to work.
Send a message with your institution name, the product and a screenshot of the problem.
Speak directly with our technical team for detailed guidance and training questions.
With your permission, we connect to your computer to fix issues, install updates or configure the software.
Reach us on WhatsApp or phone. Remote support is available for installed software.
From a receipt that will not print to a new report your auditor asked for.
Errors, performance problems, database issues and installation on new computers.
Training for new staff, feature walkthroughs and best practices.
Software updates, fixes and regular maintenance.
New reports, formats, fields and modules for changing requirements.
Four steps from your message to a confirmed fix.
Reach out on WhatsApp, phone or email with a short description and a screenshot if possible.
Our team reviews the problem and gives you initial guidance.
We fix it through a remote session or guide you step by step.
We confirm everything works and note anything to improve in the next update.
Your institution or business name, the product name, what you were doing when the problem appeared, and a photo or screenshot of any error message.
Take regular backups and keep a copy on a separate drive or cloud storage. Ask us to show you the backup and restore steps for your product.
Yes. Contact us before moving to a new computer so we can plan the installation and move your data safely.
